FAQ

Domio Moto is the next generation of helmet audio technology. Domio Moto mounts to the exterior of your helmet and, using microvibration technology, transforms your helmet into a surround sound system. No inserts or earbuds required. Check it out here:  https://domiosports.com/products/moto-helmet-audio

We ship worldwide excluding these locations: China, North Korea and South Korea. Shipping rates vary by country and can be seen when you reach 'checkout'.

The following standard shipping rates apply for orders under $99
US - $5.99
Rest of World - calculated at checkout (Approximately $10)

The following standard shipping rates apply for orders over $99

US - FREE

Rest of World - calculated at checkout (Approximately $10)

We use extremely strong 3M™ adhesive backed mounts to securely mount your Domio to your helmet. Our mounts feature our proprietary flex system, allowing the mount to conform to the curvature of your helmet, ensure a strong, secure connection. 

Domio mounts also feature spring loaded locks, ensuring that once your Domio is inserted, it stays in place. 

All Domio's come with two mounts and more can be purchased here: https://domiosports.com/collections/accessories/products/mount-kit

Domio Moto uses microvibration technology to transfer sound energy directly through the solid material of the helmet. This lets Domio deliver powerful, rich sound without having anything inside the helmet. Domio is completely external.

Yes! Domio Moto is water and shock resistant so it can handle rain and bad weather.

Inside the box, you will find:

- 1 Domio

- 2 3M™ backed mounts

- 1 charging cable

Absolutely! You can purchase additional mount kits here: Mount Kit

Each mount kit comes with two 3M™ backed mounts.

If you have any issues or questions, please feel free to drop us an email at help@domiosports.com

We offer a 30 day money back guarantee. If your unit is unopened you will get back 100% of the value. For opened units we charge a 10% restocking fee (you will be refunded 90% of the value). Refunds are processed within 14 days after we receive the unit back. Return shipping is at your own expense to our Canadian warehouse.

Update: Please note that our administrative operations have been affected by COVID-19 related interruptions and thus we will require up to 30 days (after the returned items reach our warehouse) to process any refund requests until further notice.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of Canada and United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.